"When purchasing Gels from this site you are confirming these are ordered under Medical Supervision and are Qualified or Legally allowed to use /administer these products. "

0.1 % is deemed cosmetic and 6% is deemed dentistry and only can be used by dentists. (EU DIRECTIVE) Every Country has different laws  regarding teeth whitening and it is up to the individual to be responsible for their own Insurance and the legalities of their country. We do not provide insurance.

Returns Policy 
Gels must be returned within 5 days to get refund in not completely happy with the product

Terms & Conditions of Sale


We can ship to virtually any address in the world. Note that there are restrictions on some products, and some products cannot be shipped to international destinations.

Please note that the shipping rates for many items we sell are weight-based. The weight of any such item can be found on its detail page. To reflect the policies of the shipping companies we use, all weights will be rounded up to the next full pound.

When you place an order, we will estimate shipping and delivery dates for you based on the availability of your items and the shipping options you choose. Depending on the shipping provider you choose, shipping date estimates may appear on the shipping quotes page.

All products leave our warehouse professionally packed and secure. In the event of shipping damage, when you sign for package, write “damaged” and take a photo for your records.

Note: Assembly is available upon request and subject to fees. Contact Us for a Customized Assembly Quote

Return Policy

You may return most new, unopened items within 30 days of delivery for a full refund (DOES NOT APPLY TO CUSTOM ITEMS or Teeth whitening machines.) We'll also pay the return shipping costs if the return is a result of our error (you received an incorrect or defective item, etc.).

You should expect to receive your refund within four weeks of giving your package to the return shipper, however, in many cases you will receive a refund more quickly. This time period includes the transit time for us to receive your return from the shipper (5 to 10 business days), the time it takes us to process your return once we receive it (3 to 5 business days), and the time it takes your bank to process our refund request (5 to 10 business days).

If you need to return an item, simply login to your account, view the order using the "Complete Orders" link under the My Account menu and click the Return Item(s) button. We'll notify you via e-mail of your refund once we've received and processed the returned item.

Payment Policies

All orders must be paid in full prior to shipment. PayPal and Credit Card payments over $5,000 are charged a 2.5% fee. Wire Payments do not incur any fees.


Deposits received for Custom Items are NON REFUNDABLE as are machines once purchased and used as part of training course and start up packages and special offers-  Machines ordered directly from site if unused and not opened and returned within 7 days can have a refund minus shipping costs. 

No refund on online courses once training manual has been emailed and all information i.e consent forms etc. Dates can be set for whenever best suits both parties, but no refunds are given for obvious reasons, after all information has been received.  Training online one to one or group sessions is offered.

The information contained in this website is for general information purposes only. The information is provided by The whitening company and while we endeavor to keep the information up to date and correct, we make no representations or warranties of any kind, express or implied, about the completeness, accuracy, reliability, suitability or availability with respect to the website or the information, products, services, or related graphics contained on the website for any purpose. Any reliance you place on such information is therefore strictly at your own risk. We are not responsible for insurance and this is responsibility of the purchaser to find their own insurance and once training is complete there is a no refund policy on all training courses.

In no event will we be liable for any loss or damage including without limitation, indirect or consequential loss or damage, or any loss or damage whatsoever arising from loss of data or profits arising out of, or in connection with, the use of this website.

Through this website you are able to link to other websites which are not under the control of The whitening company.  We have no control over the nature, content and availability of those sites. The inclusion of any links does not necessarily imply a recommendation or endorse the views expressed within them.

Every effort is made to keep the website up and running smoothly. However, The whitening company takes no responsibility for, and will not be liable for, the website being temporarily unavailable due to technical issues beyond our control.

 For any other information on our terms and conditions and our returns policy, please contact us on info@thewhiteningcompany.com